Shipping and Returns

Times

The total delivery time, from the moment of purchase, is approximately 4/6 working days if the product is already in stock. If the product is not immediately available, the delivery time is approximately 14/18 days.

Rates

Shipping rates vary by destination:

    • Free shipping on the Italian territory over € 60 of expenditure. Under € 60, shipping costs are € 7 on the entire cart (therefore not for single product)
    • Shipping to Europe: € 25
 
  • Shipping outside Europe: we do not ship outside Europe

RETURNS AND REFUNDS POLICY


Our goal is to offer a quality service to our customers, both at the product level and at the after-sales service level.

Therefore, we accept product replacement or full refund if the customer is not satisfied, provided that:

    • It must not have been washed, manipulated with chemicals (soaps or aggressive substances)
    • No more than 14 days must pass from the time of delivery
One of our operators will take care of providing the necessary instructions for the return shipment, which is at our expense on Italian territory.

Our story

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